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67 responses to “Health and hospital reform: just “cute sounding schemes?””

  1. patrickg

    My biggest criticism of the implementation of these initiatives would be that the original vision has been diminished by separating primary care from acute hospital care governance.

    For what it’s worth, I think you’re bang on the money here. It’s a shame to see something that had so much potential get watered down progressively like it has. My (limited) understanding from the data I’ve seen suggests that these models would address a real need /gap in the current healthcare landscape, and potentially do it in a way that gets better outcomes for the public, healthcare professionals and govts. Especially as the field of e-health continues to grow and mature.

    I’m now a little skeptical how many of those benefits will materialise. I don’t believe it’s going to be a disaster, but it’s a shame some of the potential will not be realised.

  2. Occam's Blunt Razor

    The biggest problem is the Gordian knot of funding versus delivery. Either make the Federal Government completely responsible for both funding and delivery or make the States completely responsible.

  3. Emma in Sydney

    GP Clinics are also valuable when primary care is restricted by GPs wanting to have a life, including weekends. If your child gets sick on a long weekend, it doesn’t matter whether you live in the inner city, you can’t see a GP because they don’t do housecalls. My doctor’s answering machine tells you to go to Balmain Hospital, where there used to be a GP clinic. But without such clinics your only recourse is to go to Emergency at some hospital, even if you only want to be reassured that it’s a virus, or a headache, and not pneumonia or meningitis.

  4. patrickg

    I feel part of the problem is the – for want of a better term – health care discourse in Australia which, thanks to talkback radio and indifferent media, is based almost entirely around hospitals and hospital beds.

    It’s a great disservice to the healthcare sector – not only does it put ever-increasing pressure on EDs and hospitals in general (both in terms of raw demand, but also in areas hospitals can’t/shouldn’t really manage), but also in ignoring that the majority of healthcare issues for the majority of Australians take place outside a hospital environment.

    As pointed out above, hospitals then become the default super clinic, the default nursing home, the default palliative care, mental health facility, etc etc etc. Roles they neither want, nor are especially well equipped to deal with.

    One thing I really liked about the Rudd reforms was how they targetted the entirety of the health sector. I feel that they recognised for a lot of Australians, hospital is only one part of their health journey, and there are many scenarios where it needn’t/shouldn’t be, with resulting better outcomes for all involved.

    It’s not a popular line to take in the media, with their stultifying obsession on “hospital beds”, but the subtleties of the discussion seem to have been lost in the popular press. A shortage of hospital beds can’t be addressed in the hospital, if they are filled with people who should be in aged care, etc.

  5. furious balancing

    I live in the outer suburbs and I had to use a ‘GP connect’ clinic on the Anzac/Easter long weekend…rusty nail in zee foot. Funneling non-urgent cases away from the ER is great for hospitals and the GP connect system is great for patients. You can ring and make an appointment, which is great for families and would probably reduce the stress of dealing with a sick child. I think I was in the building for 3 minutes, which is great because I’m slightly phobic about doctors/hospitals/clinics. They could call it the Mr Happy Clinic for Accident Prone F*wits for all I care, I think it is a great innovation.

  6. furious balancing

    oops, too many ‘greats’ in that post^^. sorry.

  7. Emma in Sydney

    I agree that the GP clinics are really useful. With a sick toddler, one really doesn’t want to see an overtired, panicky intern who’s going to order a lumbar puncture because she’s never seen a healthy kid with a minor illness before and she’s not sure. You want to see an experienced GP who’s seen hundreds of them and is prepared to make a call based on that experience. If you can see that GP without waiting 8 hours in a waiting room with said sick toddler, so much the better. Meanwhile the panicky intern gets to deal with the serious injuries and emergencies she is meant to be dealing with.
    Overall, though, I think we need to keep in mind just how GOOD our health system is, and how equitable, and I say that as someone who would have died and/or been bankrupted by health costs several times over had I been unlucky enough to have been born American.

  8. sg

    It’s interesting to compare the response here to these innovations with the uproar in the UK over “polyclinics,” which are essentially the same thing. Australia has been innovating in this direction a lot longer than the UK, too – our 24 hour health centres were a huge improvement on the traditional single-handed GP model, and were introduced years and years ago. But in the UK any move away from the single-handed GP surgery is seen as a catastrophe by all sides of politics, even though that’s exactly what the system needs. And we were lucky to start with – compared to Australian GPs, UK GPs do virtually nothing except refer patients to hospital, creating a hugely clogged system.

    I actually think in comparison to the UK, Australian debate on healthcare is more mature in all dimensions.

  9. Debbieanne

    I would love to see a show similar to the SBS program about boat persons, only focused on healthcare. I am sick and tired of hearing the media mouth the ‘our healthcare is worse than third world’. Really! Try living in the ‘richest country’ on earth, or go to any developing nation. No waiting list for that hip replacement, no doctor that you can afford or in some cases even find.

  10. Chris

    Anyone know why the don’t run 24/7 GP clinics adjacent to all emergency departments?

  11. Zorronsky

    After hours in my regional area it’s all horror stories because a reliance on hospitals is all that’s available. Call an ambulance and enter the world of uncertainty and long waits. EG two weeks ago a little toddler climbed on some shelves in the local store, they collapsed on her and among other things dislocated her pelvis. It was 18 hours before that child was properly treated after a runaround of 3 hospitals and a cancelled flight. The paramedics were great but the frustration shared by all involved truly horrendous.

  12. Mindy

    $$ Chris. 24/7 GP clinics are expensive to run and would need a steady stream of paying patients to make them worthwhile, plus available doctors. Out here we can’t even get a Dr for the hospital some days.

  13. Occam's Blunt Razor

    @17 – because they are two seperate systems.

    GPs are Federally funded and licenced.

    Emergency Departments are State funded and run.

    There is little or no crossover in co-ordinating GP locations and availability and Emergency Departments.

    When my kids are sick after hours the first thing I do is ring Health Direct and get advice from them. If they advise or I am still concerned then I duck down the Princess Margaret Children’s Hospital and check out the waiting room. If it is empty-ish I’ll wait but otherwise I then head off to the nearest afterhours GP.

    I am fortunate in that I live close to PMH and can afford to go to the AH GPs that don’t bulk bill.

    Another major issue is that Medicare payments have not kept up with inflation for GPs. Maybe if it had then there would be more GPs available.

  14. Emma in Sydney

    There are lots of basic health services currently provided by GPs that could be provided just as well by experienced nurses. Looking in kids’ ears and throats, vaccinations, basic tests, listening to chests etc. Just as optometrists can send you off to a real eye doctor if they see a problem, so nurses could send you off to the city to a doctor if you are sicker than they can treat. It is the AMA and GPs who resist this, in a classic restraint of trade manoeuvre. If I were in a country town, I think I’d rather see a good nurse practitioner who lives in town and knows my family, than some blow in locum doctor who flies out on the next plane, and is being paid some huge amount for a week’s work.

  15. Emma in Sydney

    “Another major issue is that Medicare payments have not kept up with inflation for GPs. Maybe if it had then there would be more GPs available.”

    By my calculations, a lone GP with a full appointment book is grossing somewhere above $200 per hour, even if they don’t charge more than the Medicare rebate. That means their practice would pull in over $350K per year, based on a 40 hour week and 4 weeks closed for holidays. If they are greedier than that, maybe they shouldn’t be in a caring profession?

  16. Occam's Blunt Razor

    @23 – Emma – then they have to pay the running costs of their business unless they are a paid employee – none get the full amount straight into their pocket.

  17. Emma in Sydney

    OBR, I’m aware of that. As a sole trader myself for a long time, I would have loved to make that much, and would have easily paid running expenses, insurance and a receptionist out of it. There is no reason that doctors should be paid the huge amounts they are (especially specialists), except that their very successful union, sorry ‘professional association’, the AMA, has managed to swing it.

  18. Occam's Blunt Razor

    Emma – every time I lay on the table waiting for the gas to put me out I am more than happy that the smartest people are getting paid a shed load to make sure they are unlikely to stuff what ever operation I am having up.

  19. Chris

    Emma – Given their overheads I wonder if most GPs end up with net even half of what you calculate though? My sister-in-law is a GP and I rather doubt she’s making anything like that (though she not a partner in the clinic).

    Mindy @ 19 – Doctors are expensive but they have them in emergency departments anyway – surely it is more efficient to employ a specialist GP (and I understand most GPs are specialists these days) to handle the cases they can rather than have emergency room doctors do it. A lot of the overheads for a 24/7 GP clinic such as security etc have to be there for the emergency room anyway, Perhaps it is just a funding issue with the federal government not wanting to pay for it so overall the community ends up paying more.

  20. patrickg

    Emma, I think you would find your insurance as a sole trader of almost any description would be dwarfed by the medical malpractice insurance that GPS – let alone surgical specialists – have to pay for. I’m not saying that doctors are hard done by, and I agree that the AMA and colleges have a lot to do with it, however there are very real and very rising costs for practising medicine in Australia. There’s a reason why so many surgeries are being bought out by large conglomerates, and doctors brought on as employees rather than partners.

    Moreover, 350k per year sounds like great money, but to get there requires substantial higher education and study. Additionally, student doctors working in hospitals and as registrars during night shifts etc – whilst not going poor – are not paid anywhere near what specialists and GPs are.

    The prospect of studying for nearly ten years, accruing hundreds of thousands of dollars in student debt, and working graveyards for average pay in hospitals that are in reality predominantly geriatric and chronic disease care, whilst still on an academic treadmill of masters degrees etc is not very appealing for a lot of people – especially the kind of people smart enough and industrious enough to qualify for medicine degrees, especially women who – if they want a career – will have to hold off an having kids until they are in their early to mid-thirties at the least.

    Doctoring is very much a long game in terms of personal benefits, and knowing you’re one or two malpractice suits away from bankruptcy wouldn’t be very comforting…

    I dunno, I think – much like with politicians – a lot of people look at doctors lifestyles with envy, but they neglect to look at what it takes to get there, and stay there. Sure, there are a few exceptions, but for the majority it’s damned hard work for a very long time before you get the timeshare yacht etc. My friends in finance have, in the main, started doing much better for themselves much faster than my friends in medicine.

  21. sg

    Mark, I think actually the political debate in the UK over the NHS is pretty terrible, worse than we have in Australia. We’re fortunate here that medicare is just one part of a complex system, whereas in the UK they just have one big fat monolith which everyone is simultaneously complaining about and valorizing. The GPs have too much control and there is no serious free market flexibility built in, but any move towards “choice” or market structures is greeted with howls of “US style medicine” and fears that grandma will never be able to see a doctor again. It really is terrible.

    Regarding getting doctors to work in the country, I think in Japan they introduced a system of having two medical schools that are very tough to get into but completely free (this is unusual in Japan). But graduates are required to spend 5 years in a rural practice chosen by the government. I heard this story a few years ago and may be confusing it with Sudan (oops). But it seems like a possible model for getting doctors into the country.

    I saw a similar version of this problem at hte university I worked at last year, which is in the country and just cannot keep good staff (who prefer Kyoto or Tokyo). I think to get around this problem you need a general policy of rural development, which makes country towns more attractive to young doctors, or makes them good places for older doctors to want to move to. This means rural development, and probably some kind of “picking winners” industrial policy to encourage that sort of thing, as well as disproportionate levels of investment in non-health lifestyle stuff (parks, pools, etc.) i.e. increased urban subsidization of rural areas. This is not popular with a neo-liberal worldview.

    But, incidentally, I think figuring out rural health policy is a key part of fixing Aboriginal health. They’re very closely linked.

  22. sg

    Regarding GP salaries, compare the ratio of Gp to specialist salaries in the UK (favours GPs!) with Oz (favours specialists). My (outdated) knowledge of this issue was that average GP wages in Oz are quite low as a proportion of e.g. the average wage compared to other countries. In the UK they’re out of control. I don’t think it would be bad for the health system to increase GP salaries, there’s much more complex issues than that to attend to.

  23. Mindy

    but they have them in emergency departments anyway

    Unless it is an ER attached to a rural hospital. What we have some days is nurse practitioners who triage the patients then call a Dr and try to get the patient to a hospital in Goulburn or Canberra. Not good if you’ve had a stroke and the nearest care is an hour away.

  24. Chris

    Mindy – sure but there are often huge queues in city hospital emergency rooms, filled with many people who probably would be fine with a GP. It might not make sense to have GPs staffed 24/7 at rural hospitals. Re: rural ER’s – a friend had to go to a country hospital once and had trouble finding *anyone*. Eventually found all the staff in one room watching television – I guess they don’t get many people coming through :-)

  25. patrickg

    Mark I would be intrigued to know if any of your work touched on this – or your opinion more broadly: I’m aware of some work regarding school teachers that basically intimated the most effective way to get rural teachers is to train more rural people to become teachers, i.e. people tended to return to their hometowns. Are you aware of any evidence that this might be the case for doctors?

    As someone who fled my picturesque, and not-even-really-rural-in-a-meaningful-sense-anymore home town, I find it a fascinating argument! I suppose my sister still lives there, however, and going to the local IGA is like a high school reunion so I may have been an exception!

  26. Ambigulous

    There may be several, Mark. There’s one in Gippsland too, offerring graduate medical places; but as far as I know it attracts very few Gippsland students.

  27. Ambigulous

    I think the Gippsland medical school would LIKE to enrol more Gippsland students….. but they’re seeking graduates, and many Gippsland school-leavers depart Gippsland when they first go to Uni. So those ones would need to be attracted back to the region.

  28. tigtog

    I read somewhere a while ago of the strong correlation between mega-agribusinesses buying up parcel after parcel of family farms in any given region and the subsequent stagnation of that region’s rural towns, but I can’t find the link.

    They don’t need so many workers, so the young men in particular either leave town or become part of a growing number of disaffected unemployed locals who don’t have enough disposable income to keep the local economy vitalised. With fewer young men in town, little prospect of being part of their own family farm, and with ambitions of their own, many of the young women also leave. The number of children born in the town goes down, so the school shrinks and has fewer teachers. More and more businesses in the main street close, meaning fewer and fewer local jobs. I think you can paint the rest of the picture for yourselves.

    It’s extremely difficult to reinvigorate such a town that has shrunk to a pale shadow of its former thriving self over the last 20-30 years.

  29. Mindy

    @Tigtog

    It used to be that the single female teachers and nurses came to town to work and married a farmer and stayed. As you say with the agribusinesses coming in there are less farmers and flow on effects from that.

    @Chris and Mark – whether e-health or an on site Dr it would be good to have coverage of the local hospital which unfortunately is not always the case. At least when I went for treatment on Sunday there was a bell to ring to summon them from the TV room!

  30. Russell

    Patrickg wrote: “One thing I really liked about the Rudd reforms was how they targetted the entirety of the health sector.”

    Is that the case (genuinely asking)? Because I hadn’t heard that they were doing much for nursing homes, and my experience of looking at getting someone into one was a nightmare. It seems to me one of the priority areas for ‘reform’.

    To get more doctors into rural areas surely you need to pay them what it takes. The mining companies up North don’t moan about a lack of truck drivers – they offer $200,000+ and they get truck drivers. Offer GPs $500,000 to work in a rural town and you’ll probably get offers.

    I was reading the local AMA journal this arvo and one GP was saying that because the fees/rebates hadn’t been indexed he only bulk billed HHC holders, Indigenous etc and charged the rest – and had to charge them quite a lot because they were in effect subsiding his bulk-billed customers.

  31. Kim

    Russell, aged care was the subject of a separate productivity commission enquiry which has now reported. I don’t know if the government has responded yet, though.

  32. Russell

    I can’t help feeling that the phrases “aged care” and “productivity commission” should never be put in the same sentence!

  33. sg

    I get the impression a lot of ALP thinking over the last 10 years has been about reforming the nursing care system to remove pressure on hospitals. I imagine they’ll incorporate that plan some way in their response to the PC report. But aged care is also a minefield, because it’s so easy to be accused of “kicking granny to the curb.”

  34. fxh

    It is interesting to consider that aged care is the only bit of Australian health and social care that it is overwhelmingly privately owned, and it’s the bit with the poorest wages, and the biggest issues in delivering a good standard of care.

    Aged Care? – or do you mean Nursing Home/ Residential care?

    Less than 20% of people utilize aged residential /nursing home care.
    Aged Care is NOT Nursing Home care.

    Most aged care in health care is conducted in public hospitals and under Medicare in GP / Podiatrist/ Physio etc clinics or under HACC or local government/ NGO run services – very little to almost nothing of this is privately owned.

  35. fxh

    Can you point me to the figures for % of residential care private vs not for profit – I can’t find them ?

    From memory around 75% of residential care people are on Centerlink pensions and 15% on Vet affairs persons.

  36. fxh

    Thanks for that. I was concerned at the statement:
    that aged care is the only bit of Australian health and social care that it is overwhelmingly privately owned,

    It didn’t fit what I thought.

    Aged Residential care only has to cater for less than 20% of the aged care needs and only 31% of Aged Residential Care is privately owned for profit.

  37. fxh

    Or did I misunderstand what you were getting at?

  38. Chris

    Mark @ 32 – btw does it really end up cheaper overall to have people go through emergency rooms for GP services than go to a GP?

  39. fxh

    @62 chris – one of problems around this issue is that a lot of the players start from a preconceived position and then argue it without a lot of knowledge about the system, even the parts they operate, and without much regard to the facts.

    EDs operate on state funding (there is federal funds but they are mixed at state level) and are part of state planning. GPs operate on direct Federal $ from Medicare and are not subject to state planning and co-ordination. (Federal service planning & co-ordination is basically non existent)

    In general the Feds have not allowed GP clinics to operate in Hospitals with some exceptions.

    Where there have been GP clinics located in hospitals EDs or nearby they have not generally been a success. Many have closed. People either do not attend them or the GPs clinic ends up referring back to the ED anyway.

    The Feds are talking about the possibility of hospitals billing Medicare ( currently not possible always some exceptions), for “primary care type consultations” . Nobody knows what “primary care type consultations ” are in a hospital context.

    Patient behavior says that many people prefer to go to hospitals for many treatments, certain demographics like 17 – 30 s who don’t have a GP, older immigrant groups etc, prefer to go to EDs. Despite a lot of effort not much has been shown to change that behaviour.

    Parents will drive past two hospitals and 3 after hours GP clinics to take their children to the Children’s Hospital for a cough that has been worrying them for 3 days.

    GP like consultations (and there is disagreement as to what % are GP like) in EDs do not hold up more serious cases except that they require triage. More serious cases always bump less serious – always. Most, not all, serious cases arrive by ambulance and thus have a beginning diagnosis and often beginning treatment already.

    The problem, and there needs to be more debate and research as to what the actual problem is, is complex and not easily solved.

    GP superclinics will not solve it what ever it is.

  40. fxh

    One of my problems with the superclinics is is the lack of planning on a population level, no consultation at all withe the states or existing planners or providers, and the “whiteboard” method of implementation.

    My other problem is that I’m in Victoria where they are solving problems according to Canberra understanding of other states.

    We already have a statewide network of integrated community health services and planning and departmental support where GPs and other professionals work in local communities and with “private” GPs and other clinicians and hospitals. Superclinics are just cannibalizing staff, energy, time and capital funds.

    The “why” of some, and its only some, people preferring hospitals has been the subject of numerous theories – hardly anyone – except a part of the College of Emergency Physicians ( and even they have their own agenda) – can accept it as a given and deal with it.

    I don’t have those bits of research on hand but many natural experiments have been carried out and ignored because they are inconvenient.

    One large example is the Nurse On Call phone lines – all evaluations are either just happy sheets or show that despite the significant costs and diversion of nursing skills from useful work they have not relieved EDs at all. The WA evaluation showed that a few years ago but still we have that sort of phone “help” being implemented.

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